About this role
Role Overview
- Assist internal and external clients with requests and problems in a timely manner
- Conduct client and internal training
- Consult with clients to deliver a comprehensive solution
- Analyze existing systems, interface requirements, and business processes
- Perform implementation activities and tasks related to configuration of payroll systems
- Prepare and cleanse payroll data prior to migration between systems
- Assist with information gathering, setting up clients, enrolling employees, and loading historical information in platform
- Collaborate with other implementation consultants on simultaneous customer projects
- Help process the first few payroll periods to ensure all transactions are processed accurately
- Input data into software within required deadlines accurately
- Record necessary changes/updates as appropriate
- Ensure all internal controls and procedures are followed for accuracy
- Additional responsibilities as assigned
Requirements
- High School Diploma or GED required
- 3 to 5 years of experience in the industry or field
- Acute detail and accuracy skills
- Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally and externally
- Excellent customer relation skills
- Proficient use of applicable technology
- Ability to work in a team environment as well as independently
- Ability to prioritize multiple responsibilities and pay close attention to detail on many, varied tasks
- Travel based on client and business needs