Define and drive the long-term platform strategy for policy administration, billing, and payment systems, translating business goals into a clear, sequenced roadmap
Serve as the platform's primary product voice with engineering, architecture, and senior leadership; align stakeholders on priorities and trade-offs with clarity and confidence
Lead discovery on complex, ambiguous platform problems — defining the right problem before the solution, grounding every decision in data, user research, and business impact
Own the platform's API strategy, ensuring internal and external consumers have reliable, well-documented, and versioned interfaces that let the business move fast without breaking things
Drive solutions from early prototype to full production rollout in close partnership with data, design, and engineering
Write crisp, comprehensive product specs and user stories that give engineering teams the context and clarity they need to build with confidence
Define, own, and evangelize platform success metrics; use data to drive continuous improvement and communicate impact across the business
Mentor and elevate other product managers on the team, modeling rigor, intellectual curiosity, and collaborative leadership
Manage key vendor relationships — particularly across payment processors and third-party policy administration systems — ensuring contracts and integrations serve long-term platform goals

10+ years of professional experience, with at least 7 years in software product management
Proven ownership of platform or infrastructure products at a Fintech, Insurtech, or similarly regulated financial services company
Experience leading platform modernization or re-platforming initiatives, including sequencing migrations without disrupting dependent teams
Technical fluency sufficient to hold your own in architecture conversations and understand the downstream implications of platform decisions for reliability, scalability, and security
Vendor management experience with payment processors, policy administration vendors, or third-party data providers
Written and verbal communication skills calibrated for both technical and executive audiences — you write clearly, present confidently, and tailor your message to the room

Competitive salary and company equity through Restricted Stock Units (RSUs), granted as part of our standard compensation package and based on role and level
401(k) with company match up to 4% of eligible earnings
Multiple medical plan options, plus dental and vision coverage
Company-funded HSA contributions (based on medical plan selection)
Company-paid life insurance and short-term disability
A variety of supplemental benefit options, including long-term disability, critical illness, accident, legal, and pet insurance
Access to mental health support and confidential counseling resources
Flexible PTO for exempt employees (most employees take 15–20 days per year), plus 8 company-observed holidays
Paid parental leave, including up to 14 weeks at 100% pay for birthing parents and 8 weeks at 100% pay for non-birthing parents
Career mobility and internal growth opportunities across the organization
Professional development budgets for certifications, conferences, and learning available, subject to management approval

Senior Product Manager – Platform

Key skills