About this role

Develop and execute win/win negotiation strategies for medium and large account contract renewals
Partner with Account Executives to fully understand and develop a clear renewal strategy for each customer
Maximize account growth opportunities by playing an active role on the account team
Own, drive, and manage the renewals process in collaboration with the account team
Collaborate with internal resources to develop comprehensive 'win' strategies for renewals
Identify customer requirements, uncover roadblocks, and demonstrate strong account management and commercial capabilities

5+ years of demonstrated success in Sales, Renewals, Operations, or Account Management
Exceptional negotiation and objection handling skills
Strong customer engagement, process management, and financial acumen
Ability to react and adapt to potential rapid shifts in priorities and organizational policies
Experience with Salesforce.com required
Bachelor's Degree

Senior Renewals Manager, MuleSoft

Key skills