Director, Medicaid & Marketplace Client Strategy

Role Overview

• Set the vision for client strategy
• Define and lead a cohesive support model that brings together regulatory insight, performance improvement, and growth planning into one clear, client-centered approach.
• Drive meaningful client outcomes
• Partner with account teams to strengthen executive relationships, improve retention, and identify opportunities to expand value and deepen partnerships.
• Turn insight into action
• Translate federal and state policy changes, contract requirements, and market trends into clear strategies that help clients stay ahead and make confident decisions.
• Shape differentiated solutions
• Collaborate across product, clinical, underwriting, and market strategy teams to design offerings that are competitive, compliant, and responsive to evolving client needs.
• Influence enterprise direction
• Elevate the voice of the client to inform priorities, investments, and market-facing strategies that support long-term growth and affordability.
• Strengthen market positioning
• Guide Medicaid and Marketplace positioning and selling strategies by bringing forward strong insights, clear value stories, and innovative thinking.
• Lead and develop a high-performing team
• Build a culture grounded in growth, accountability, and coaching, where people are supported to learn, stretch, and deliver their best work.
• Provide thought leadership and clarity
• Deliver executive-level messaging and perspectives that help stakeholders understand market dynamics and act with confidence.
• Navigate complexity with confidence
• Lead through ambiguity and change, aligning cross-functional teams and driving decisions that improve outcomes for both clients and the business.

Requirements

• 10+ years of progressive leadership experience in regulated healthcare, payer strategy, pharmacy benefit management, consulting, or a related field
• Deep expertise in Medicaid and Marketplace, including regulatory frameworks, policy dynamics, and client strategy
• Proven success leading cross-functional initiatives and driving results in complex, matrixed environments
• Strong ability to interpret regulations and translate them into clear business and client strategies
• Demonstrated experience building trusted executive relationships and influencing outcomes at a senior level
• Strong strategic thinking, communication, and decision-making skills, with the ability to move ideas into action
• Experience leading, coaching, and developing high-performing teams
• Bachelor’s degree (business, healthcare, public policy, or related field)
• Advanced degree such as MBA, MHA, or MPH

Benefits

• medical, vision, dental, and well-being and behavioral health programs
• 401(k)
• company paid life insurance
• tuition reimbursement
• a minimum of 18 days of paid time off per year
• paid holidays