Director, Field Access and Reimbursement

Role Overview

• Set the vision and execution priorities for the Rheumatology FRM team, aligned to brand strategy and patient access goals
• Ensure FRM operating procedures and field activities comply with applicable regulations, AbbVie policies, and MLR-approved ways of working
• Develop and execute a national strategy for patient services, access resources, and programs
• Identify training needs and support in-field, regional, and national meeting execution
• Build the access infrastructure, training, and deployment models needed to support new indication launches, new modalities, and geographic expansion
• Monitor team performance, activity, and capacity through analytics, and close gaps in measurement by shifting the organization from activity metrics to impact metrics
• Drive a high-performance culture grounded in accountability, compliance, and customer-centricity
• Identify and develop succession candidates at the AD and FRM levels, building talent from within
• Partner with Market Access, Trade, Legal, Compliance, Patient Support Services, and IT to navigate healthcare landscape changes, maintain program integrity, and ensure accurate vendor data exchange
• Ensure both teams consistent, compliant, and differentiated reimbursement support — covering coding, coverage, billing, patient affordability, and product acquisition.

Requirements

• Bachelor's degree required
• advanced degree (MBA, MPH, PharmD, or equivalent) strongly preferred
• 8–12+ years of progressive experience in field leadership, access and reimbursement market access, and healthcare strategy
• Minimum 5 years leading field-based teams, with demonstrated experience managing managers (not just individual contributors)
• Proven track record of building or scaling an infield team — hiring, structuring, and developing teams through periods of rapid growth
• Proven ability to navigate regulatory requirements and mitigate compliance risks.
• Deep understanding of Medicare Parts A, B, C, and D reimbursement, specialty drug acquisition, and distribution.
• Excellent communication (oral, written, and presentation) and interpersonal skills.
• Demonstrated leadership impact and ability to work effectively across functions
• Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements.

Benefits

• paid time off (vacation, holidays, sick)
• medical/dental/vision insurance
• 401(k) to eligible employees
• long-term incentive programs