Systems Engineer

Role Overview

• Create, configure, and maintain Microsoft 365 Access Packages to support secure external access to SharePoint, Teams, and related applications.
• Manage access requests, permissions assignments, and periodic access reviews.
• Monitor and audit permissions to ensure compliance with NASA and Agency IT security policies.
• Provide troubleshooting and support for access related and eShare external collaboration issues.
• Use Power Automate to build, optimize, and maintain workflow processes supporting access control.
• Maintain NAMS identity assets and coordinate with ICAM stakeholders on requirements, updates, and release planning.
• Collaborate with M365 and IT security teams to ensure Access Package configurations and external sharing controls meet organizational security standards.
• Participate in sprint planning, backlog reviews, and coordination meetings for external access management initiatives.
• Provide operational, technical, and administrative support for external collaboration platforms, including workspace configuration, migrations, and performance monitoring.
• Support workflow troubleshooting and assist with building workflows that enhance user onboarding, provisioning, and external sharing processes.
• Serve as a subject matter expert for access control integration across NCAPS applications.
• Communicate effectively with developers, engineering teams, and stakeholders regarding system issues, access challenges, and collaboration needs.
• Assist with system sustainment, updates, and enhancements as needed.

Requirements

• Bachelor’s degree (or equivalent experience).
• Ability and willingness to obtain a NASA Public Trust Clearance (U.S. citizenship required).
• Experience administering Microsoft 365 (SharePoint, Teams, Azure AD) with a strong focus on identity and access management.
• Demonstrated experience managing access provisioning, permissions, security groups, and external collaboration controls.
• Ability to troubleshoot access, workflow, and collaboration issues in enterprise environments.
• Experience working with workflow tools such as Power Automate.
• Strong communication skills, including the ability to translate technical concepts for non technical users.
• Ability to collaborate with cross functional technical and security teams.
• (Desired) Experience supporting NASA programs or working within federal ICAM environments.
• (Desired) Familiarity with systems engineering, data integration, or application sustainment within enterprise platforms.
• (Desired) Knowledge of M365 external sharing policies, governance, and compliance frameworks.
• (Desired) Experience with version control processes, documentation, or application release management.
• (Desired) Strong organizational and analytical skills.
• (Desired) Passion for developing secure, user focused collaboration solutions.

Tech Stack

• Azure

Benefits

• healthcare
• wellness
• financial
• retirement
• family support
• continuing education
• time off benefits