Maintain the release calendar for in-scope products, coordinating timing, dependencies, and stakeholder communication across APAC and EMEA teams.
Run release readiness reviews and facilitate go/no-go decisions, ensuring acceptance criteria, test evidence, security sign-off, and operational runbooks are complete before deployment.
Execute deployments to staging and production environments, including coordination of pre
and post-release validation, smoke tests, and rollback if needed.
Operate and continuously improve CI/CD pipelines (e.g., Jenkins, GitHub Actions, Azure DevOps), reducing manual steps and lead time for changes.
Drive change management in line with ITIL practices and applicable regulatory frameworks (e.g., GxP, 21 CFR Part 11), maintaining a complete and audit-ready release record.
Coordinate hotfix and emergency change processes, including incident-driven releases, while protecting overall system stability.
Support healthy lower environments (dev, QA, staging) by helping manage availability, configuration parity, and refresh cadence.
Track and report release metrics such as deployment frequency, lead time for changes, change failure rate, and mean time to recovery (DORA metrics).
Act as the regional release point of contact for APAC and EMEA stakeholders, escalating risks and decisions clearly and on time.
Document release processes, runbooks, and lessons learned, and share best practices with engineering teams across regions.

Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent professional experience.
4–6 years of professional experience in software engineering, DevOps, or release management, with at least 2 years in a release-focused role.
Hands-on experience with modern CI/CD tooling (e.g., Jenkins, GitHub Actions, GitLab CI, Azure DevOps) and version control workflows (Git).
Working knowledge of at least one major cloud platform (AWS, Azure, or GCP) and containerized deployments (Docker; Kubernetes a plus).
Demonstrated experience coordinating releases across multiple teams and environments, including managing downstream dependencies.
Practical exposure to change management frameworks (ITIL) and to releasing in audit-controlled environments.
Strong written and verbal communication; able to translate technical risk into clear business language for stakeholders.
Proven ability to operate effectively in a fully remote, globally distributed team, with flexibility to cover APAC or EMEA working hours.
Based in and authorized to work in an APAC or EMEA country.

Release Manager – DevOps, Enterprise Platforms

Key skills