Program Services Capability Manager

Role Overview

• Lead the Program Services capability area.
• Undertake client work in support of program needs.
• Work as a member of the Capability Management Team supporting business objectives.
• Undertake project and program support activities in a way that contributes to best practice.
• Act as discipline lead/assurer on specified projects.
• Manage internal projects as assigned.
• Maintain your technical competency in your area(s) of specialization.
• Mentor staff and support/drive their professional development.
• Comply with relevant codes of conduct.
• Manage utilization of your team.
• Liaise with PMs, PS Team Leads, other Capability Managers and the Program and Future Business teams to maintain a picture of individual task requirements as they relate to personnel skillsets, availability, and capability;
• Manage team capacity.
• Identify capacity requirements to support the business strategy by working with the Future Business & Programs teams and the Capability Management Team;
• Develop and maintain Job Descriptions within your reporting structure;
• Conduct recruitment activities such as short listing, interviewing and selection;
• Maintain the Recruitment Plan and recruitment tracking tools;
• Ensure all commencement activities are conducted prior to new starters joining;
• Monitor utilization forecasts to predict surges and dips and plan for training and internal project support.
• Ensure team competencies are supporting current business needs and plan capability needs to deliver future strategic requirements.
• Develop and monitor Personal Development Plans (PDPs) with your staff.
• Maintain a record of PS team’s individual skills and competencies within the appropriate tool(s);
• Develop training plans for staff within your reporting structure;
• Manage budgets as assigned, and deliver reports to the Vice President, Capability or Capability Director as appropriate;

Requirements

• Security clearance to NATO Secret, or the ability to obtain
• Proven professional leadership, building, leading and influencing strong multi-disciplinary teams;
• A thorough understanding of client needs in the Program Services domain
• A university degree in a relevant discipline;
• Minimum of 10 years of relevant professional experience;
• The ability to lead one or more domains in management of complex defence products;
• The ability to define, grow, and lead Program Services Capability;
• Strong written and verbal communication skills;
• Excellent problems solving and analytical skills;
• Demonstrated ability to understand, establish and support business priorities and business strategy;
• Proven ability in people mentorship and people development.

Benefits

• Medical, dental and vision plan (including a Health Care Spending Account)
• Employee and Family Assistance program
• Parental/Maternity leave top-up program
• RRSP or TFSA matching program
• Flexible work hours and hybrid work arrangement
• Training and development opportunities
• Employee recognition program
• Employee referral program