Senior Documentation Analyst – Information Mapping

Role Overview

• Researches, extrapolates, compiles and validates data on flows, systems, coding, and testing problems and processing issues
• Makes recommendations for process changes and works with management to obtain sign-off and to implement
• Develops and updates flows and end-user documentation based on research and system changes
• Facilitates issues meetings
• Assists in managing intranet site by uploading procedures and maintaining a daily bulletin

Requirements

• Requires H.S. diploma
• 3-5 years related experience
• At least 2 years in documentation
• BA/BS preferred
• Information Mapping (certification) experience highly preferred
• Process Mapping experience preferred
• Performance Support experience preferred

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution
• Paid holidays
• Paid Time Off
• Medical, dental, vision
• Short and long term disability benefits
• Wellness programs
• Financial education resources