Be accountable and responsible for diagnosing and resolving high-impact technical issues across Red Hat AI, OpenShift, and RHEL, including specialized layers like CSI, CNI, and CNF
Drive technical discussions and troubleshoot intricate partner certification submissions to maintain the security and stability of the ecosystem
Contribute to the design and enhancement of validation tools, specifically exploring Agentic SDLC workflows to automate and scale ecosystem integrity as well as internal processes to list the partner on the catalog faster
Act as a technical liaison for key decision-makers at partner organizations, managing escalations and providing concise technical briefs to leadership
Partner internally with Level 2-3 Product Support, various Engineering teams, Tech Sales, Solution Architecture, and Product management teams to bridge the gap between partner needs and product roadmaps
Elevate the team’s technical bar by mentoring junior engineers and fostering a culture of continuous learning

7+ years in Software Engineering, focusing on platform verification, validation, or reliability engineering
Expert-level proficiency in Linux environments and a deep understanding of Kubernetes and containerization architectures
Hands-on experience with Generative AI, RAG, LLMs, and AI/ML frameworks
Advanced experience with CI/CD ecosystems (Konflux, Tekton, Jenkins, GitLab)
A proven track record of debugging complex, distributed systems and solving non-trivial technical bottlenecks
Advanced proficiency in Python or Golang (considered a plus)
Deep background in Virtualization and software-defined storage (considered a plus)
Direct experience with Site Reliability Engineering (SRE) principles (considered a plus)
Existing knowledge of Red Hat’s product portfolio and certification workflows (considered a plus)
Security-First Mindset with robust understanding of vulnerability management, CVE grading, and proactive mitigation strategies (considered a plus)

Comprehensive medical, dental, and vision coverage
Flexible Spending Account
healthcare and dependent care
Health Savings Account
high deductible medical plan
Retirement 401(k) with employer match
Paid time off and holidays
Paid parental leave plans for all new parents
Leave benefits including disability, paid family medical leave, and paid military leave
Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, and employee assistance program

Senior Partner Solutions Engineer – Red Hat Platforms

Key skills