Lead user research, interaction design, and visual design for a platform serving diverse user personas across a federal agency
Collaborate with product managers, engineers, and federal stakeholders to translate complex operational workflows into intuitive, accessible interfaces
Drive design quality as a contractual performance metric
Conduct stakeholder interviews, user requirements analysis, task analysis, conceptual modeling, information architecture, interaction design, and usability testing
Design and specify user interfaces and information architecture for complex operational workflows
Lead participatory and iterative design activities, including observational studies, customer interviews, usability testing, etc.
Effectively communicate research findings and design rationale both verbally and visually
Plan and facilitate collaborative critiques and analysis and synthesis working sessions
Work closely with front-end engineers and development teams to ensure design fidelity

4+ years of related experience
User research and usability testing in federal or regulated environments
Strong portfolio demonstrating complex workflow design (data-heavy, multi-step processes)
Proficiency in Figma or equivalent design/prototyping tools
Understanding of accessibility standards (Section 508, WCAG 2.1)
Experience working within Agile/SAFe delivery teams with sprint-aligned design deliverables
Security clearance: Active Secret US citizenship required

Comprehensive benefits and wellness packages
401K with company match
Competitive pay and paid time off
Full-flex work week to own priorities at work and at home
Paid leave including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
GDIT Paid Family Leave program provides up to 160 hours of paid leave in a rolling 12 month period for eligible employees
Short and long-term disability benefits
Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance

UI/UX Designer

Key skills