3+ years of experience detecting and investigating healthcare fraud
2+ years providing excellent customer service
Excellent understanding of how investigative teams use systems to do their work
Comfortable troubleshooting and resolving technical issues
Excellent written and verbal communication skills
Ability to tailor explanations to different technical levels
Ability to create training materials (e.g., written documents, videos, presentations)
Ability to work independently, manage multiple priorities simultaneously

Senior Client Services Analyst

Key skills