Serve as the ultimate champion of our brand, ensuring our core values are reflected in every guest touchpoint.
Maintain a strong, visible presence on the floor during peak hours, modeling extraordinary service standards and creating moments of genuine guest delight.
Intentionally connect with guests to obtain real-time feedback, and actively monitor and respond to external customer communication channels.
Act as the first line of defense for shift challenges, guest needs, seamlessly turning negative experiences into opportunities to build lifelong brand loyalty.
Direct daily workflow by assigning equitable floor sections, running engaging pre-shift meetings, enforcing dress code, and stepping into service roles whenever extra support is needed.
Manage labor and spending controllables based on benchmarks identified within the yearly budget, keeping a constant pulse on the earnings, hours, and productivity rates of all positions.
Uphold the highest standards for sanitation and safety, ensuring the team consistently exceeds all regulatory and company guidelines.
Cultivate an inclusive, high-energy, and supportive work environment that prioritizes employee engagement, psychological safety, and team morale.

2-3 years restaurant management experience
1 year of relative administrative experience preferred
Experience with restaurant technical applications, including POS & OpenTable
Ability to work in a standing position for long periods of time (up to 10 hours)
Ability to reach, bend and stoop

Assistant Restaurant Manager

Key skills