Senior Manager, DevOps

Role Overview

• Leads, mentors, and develops a team of DevOps engineers, SREs, and infrastructure engineers supporting Azure and on-premises environments.
• Establishes performance expectations, career development plans, and technical standards for the infrastructure organization.
• Fosters a culture of collaboration, accountability, innovation, and continuous improvement.
• Partners with engineering, security, operations, and IT teams to align priorities and drive successful execution.
• Oversees the architecture, deployment, and operational management of Microsoft Azure cloud environments.
• Ensures high availability, scalability, security, and cost optimization across cloud infrastructure resources.
• Defines and enforces best practices for Infrastructure as Code (IaC), CI/CD pipelines, and automation strategies.
• Manages cloud networking, identity management, access controls, and compliance frameworks.
• Leads management of infrastructure supporting on-premises data center systems in partnership with corporate IT and shared services teams.
• Oversees compute, storage, virtualization, networking, and backup/recovery solutions.
• Ensures seamless integration between cloud and on-premises systems within hybrid architecture environments.
• Drives infrastructure modernization initiatives, including migration strategies and cloud adoption efforts.
• Defines and implements enterprise DevOps strategies, tools, and operational frameworks.
• Drives adoption of CI/CD pipelines, containerization technologies such as Docker, and orchestration platforms such as Kubernetes.
• Promotes automation across provisioning, configuration management, monitoring, and incident response processes.
• Leads adoption of AI tools and automation technologies to improve operational efficiency.
• Improves system reliability through Site Reliability Engineering (SRE) practices including observability, SLIs/SLOs, and incident management.
• Ensures robust monitoring, alerting, change management, and incident response processes, including participation in 24/7 on-call support for mission-critical systems.
• Leads root cause analysis (RCA) activities and continuous improvement initiatives.
• Establishes SLAs, SLIs, and SLOs aligned with business objectives and operational goals.
• Ensures infrastructure security, compliance, patch management, and disaster recovery readiness.
• Collaborates closely with engineering, product, security, operations, and IT leadership teams to achieve business objectives.
• Communicates technical strategies, risks, and project updates to executive stakeholders.
• Manages vendor relationships and evaluates tools, technologies, and infrastructure solutions.

Requirements

• Bachelor’s Degree in Computer Science, Engineering, or related field required, or equivalent experience.
• Ten (10) plus years of experience in DevOps, Site Reliability Engineering (SRE), or infrastructure engineering.
• Three (3) plus years of hands-on architecture, engineering, or operational experience within Microsoft Azure environments.
• Five (5) plus years of leadership or management experience, including hiring, coaching, performance management, technical direction, and team development.
• Proven experience managing on-premises data center infrastructure environments.
• Expertise with Infrastructure as Code (IaC) tools such as Pulumi or Terraform.
• Experience with CI/CD platforms such as Azure DevOps or Jenkins.
• Strong understanding of networking, security, and system architecture across hybrid cloud environments.
• Strong troubleshooting, analytical, problem-solving, and decision-making skills.
• Experience utilizing AI tools such as Codex, Copilot, or similar technologies.
• Experience with hybrid cloud architectures and cloud migration strategies preferred.
• Experience with telephony systems preferred.
• Experience supporting AWS cloud environments preferred.
• Professional certifications such as Azure Solutions Architect Expert or similar preferred.
• Knowledge of enterprise monitoring and observability tools preferred.
• Experience with containerization and orchestration technologies including Docker and Kubernetes preferred.
• Experience working in regulated environments such as SOC 2, HIPAA, or ISO preferred.
• Excellent verbal and written communication skills with the ability to collaborate effectively across technical and non-technical teams.

Tech Stack

• AWS
• Azure
• Cloud
• Docker
• Jenkins
• Kubernetes
• Terraform

Benefits

• Medical, Dental, and Vision insurance
• Employer Paid Basic Life Insurance and AD&D
• Voluntary Life Insurance (Employee/Spouse/Child)
• Health Care and Dependent Care Flexible Spending Accounts
• Pre-Tax and Post --Tax Commuter and Parking Benefits
• 401(k) Retirement Savings Plan with Company Match
• Paid Time Off
• Paid Parental Leave
• Short-Term and Long-Term Disability
• Tuition Reimbursement
• Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)