Manage customer inquiries via phone, email, or video calls.
Assist customers with questions related to the vehicle rental and pickup process.
Verify customer information and provide related assistance.
Offer technical support during key pickup and troubleshoot issues.
Collaborate with SIXT branches located in different countries.
Make calls to promote additional sales and improvements.
Requirements
Fluent in German and English ; additional languages such as Spanish, French, Italian, or Dutch are a plus.
Excellent ability to understand and anticipate customer needs.
Skills to communicate clearly and persuasively.
Ability to adapt to a dynamic work environment, including availability for night shifts.
Solve problems quickly and propose effective solutions for customer satisfaction.
Benefits
Permanent Contract : (Contrato Indefinido)
AI at your fingertips
Attractive Salary and Professional Growth Opportunities
Flexible Remote Work Model
Work-Life Balance
Flexible Compensation : Benefit from private health insurance, childcare support, and/or a restaurant card.
Exclusive Employee Benefits : Discounts for family and friends on SIXT rentals, as well as offers on hotels, stores, Gympass, business schools, and more.