Responsible for collection of client accounts receivable following established firm and generally accepted accounting procedures
Collections, including contacting clients directly for payment of outstanding bills
Research client payment histories and determine if any special payment agreements exist
Work with clients in the management of their accounts
Provide billing and payment advice
Analyze and prepare historical collection trend analysis
Monitor payment plans, both under headings of Promissory Notes and informal plans outlining specific payment terms and dates
Identify receivables to either write-off or transfer to suspense and gather necessary information to proceed with further collection actions
Refer matters to our Bankruptcy Partner in charge for further collection action
Obtain approvals for Accounts Receivable write-offs and transfers to suspense and process accordingly
Review payment reconciliations for specific general ledger accounts when they are required
Preparation of historical billing and payment schedules for attorneys and clients
Firm wide training related to collection pages
All other duties as assigned or required

4+ years previous collections experience
Prior 3E experience (Preferred)
Bachelor’s Degree with an emphasis in accounting (Preferred)
Prior law firm experience (Preferred)
Excellent written and oral communication skills, including business-like telephone and email manners
Possess sound judgment
Ability to work independently and under pressure
Excellent follow-up
Ability to interact and work well with clients and co-workers

Senior Collections Coordinator

Key skills