Information Governance Compliance Coordinator

Role Overview

• Coordinate activities associated with client file transfers, intake of electronic file transfers for lateral attorneys, records retention, and compliance with records standards
• Communicate with attorneys and business professionals regarding lawyer mobility records issues
• Manage life cycle of physical and electronic information from creation, archival and destruction
• Oversee and coordinate efforts to maintain physical files in good condition and proper location, retrieval and refiling of files, organization of client files, and modifying status of files in the electronic records management system
• Coordinate updates to files and information due to matter and docket changes
• Assist in testing of document management systems
• Handle intake and transfer of electronic documents and emails for lateral attorneys including uploading/downloading such materials into/from iManage
• Coordinate the transfer of print records
• Communicate with attorneys and other department business professional team members regarding records retention issues
• Coordinate records retention and destruction activities per firm policy and procedures
• Review records related requests to assure compliance with records standards
• Responsible for data entry, data analysis, implementation of legal holds, facilities document collection/production/destruction related to court orders and security of documents per various PII provisions
• Resolve questions, comments and/or concerns pertaining to the Information Governance Department’s policies and procedures relating to lawyer mobility, retention, and standards
• Assist in the development of training, procedure manuals and guidelines
• Search logs and investigate alerts regarding potential threats to information stored or processed by the firm
• Maintain and administer the firm’s records management system and tools/processes regarding file disposition
• Liaise between attorneys, paralegals, secretaries, administration, as well as other records business professionals to ensure that comprehensive central records services are equitably, promptly, and efficiently provided

Requirements

• Proficiency in the Microsoft Office suite, iManage and other firm applications, including IntApp
• Available to work overtime, as required, including ability to participate in a 7x24 on-call rotation
• 2+ years direct applicable experience (e.g., records experience, technology experience or a combination of records and technology experience).
• Senior candidates must have 3+ years directly applicable experience, along with the proven ability to operate at an elevated level
• Previous experience with complex document management and electronic records management systems
• Previous Legal IT Applications experience (preferred)
• Bachelor's degree (preferred)
• Previous experience in a large multi-office law firm (preferred)
• Previous experience coordinating work with others (preferred)
• Previous experience with data mapping and data imports/exports (preferred)
• New Business Intake and Offboarding experience (preferred)
• Data/Library science background (preferred)
• Experience coordinating the implementation of new technologies (preferred)
• Knowledge of SQL programming (preferred)

Tech Stack

• SQL

Benefits

• Medical
• Health savings account (with applicable medical plan)
• Dental
• Vision
• Health and/or dependent care flexible spending accounts
• Pre-tax commuter benefits
• Life insurance
• AD&D
• Long-term care coverage
• Backup care for children and/or adults
• Parental support benefits
• 20 days of Paid Time Off (PTO)
• 10 paid holidays each year
• Generous parental leave
• Fertility benefits