Implementation Analyst

Role Overview

• Plays a critical role in delivering seamless implementations for new and existing customers
• Manages expectations and key milestones with clients
• Collaborates cross-functionally to resolve challenges and optimize outcomes
• Educates clients on advanced platform capabilities
• Proactively identifies issues and facilitates resolutions before escalation

Requirements

• Bachelor’s degree and 2-4 years of relevant experience
• Strong proficiency in working with Microsoft Systems
• Ability to conduct work assignments of increasing complexity under moderate supervision

Benefits

• Insurance coverage (medical, dental, vision, life, and disability)
• Flexible paid time off
• Paid holidays
• 401(k) plan with company match
• Remote work