Partner with executive leadership within our customers to interpret their business objectives
Scope and lead key technical deployment projects for key customers, coordinating efforts across Toast teams, our partners, and customer’s organization
Coordinate across internal teams to help our customers solve their challenges and identify scalable solutions for sales and profitability growth
Mitigate risks and issues as key technical point of contact across technical and systems functions
Help our customers solve their most pressing challenges when it comes to Toast and integrations, balancing short and long term priorities
Represent our customers’ needs to our Toast internal product and solutions teams, helping our teams prioritize roadmaps and feature enhancements with largest ROI

3-5 years externally facing consulting/solutioning experience
Strategic thinker, with ability to prioritize issues, and provide solutions that address key challenges
Experience driving technical projects to conclusion
High ownership mindset with demonstrated ability to drive work forward in ambiguous or fast-changing environments
Strong executive presence, ability to engage and influence externally with polished presentation (slides and verbal) skills
Ability to scope projects and lead cross functional teams
Experience working with upmarket customers, including regional mid-market or enterprise accounts
Strong API knowledge and experience with technical integrations

Solutions Consultant

Key skills