Support customer issue resolutions, fleet issues, service bulletin implementations, monitoring and diagnostics, fleet configuration, and outage management
Interpret OEM & technical manuals where necessary
Review effectiveness of maintenance actions to identify training need opportunities
Utilize our FLIGHT DECK principles to deliver continuous improvement, identifying proactive reliability enhancements
Produce data analytics and timely reporting of production status, program updates, events, and trends to key internal stakeholders
Provide recommendations on opportunities for proactive maintenance
Direct and facilitate any necessary rework to assure engine serviceability meets new aircraft requirements for certification
Share voice of customer insights to key internal stakeholders regularly to assist with data collection and timely reporting of performance analyses, marketing intelligence, and potential sales opportunities

A Bachelor's degree from an accredited university or college with at least 2 years of full time working experience in airline operations or maintenance planning, engineering, aviation propulsion, or related field (or a high school diploma / GED with at least 6 years of full time work experience)
Some technical expertise in aircraft engine or turbomachinery equipment
Experience using software or data analytics to make informed technical decisions
Self-directed with the ability to solve complex problems using sound judgement and critical thinking
Ability to lead and deliver on result orientated priorities using strong project management, analytical, time management and prioritization skills
Strong oral and written communication skills with the ability to forge deep relations at all levels, not only with key internal stakeholders but also with the customer
Passion to gain a deeper understanding of the commercial function and driving success for Aerospace with internal/external stakeholders, our customers, partners and colleagues.

Healthcare benefits include medical, dental, vision, and prescription drug coverage
Access to a Health Coach from GE Aerospace
Employee Assistance Program providing 24/7 confidential assessment, counseling and referral services
Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions
Access to Fidelity resources and planning consultants
Tuition assistance
Adoption assistance
Paid parental leave
Disability insurance
Life insurance
Paid time-off for vacation or illness

Lead Engineer – Commercial Field Service

Key skills