Key skills
Problem Solving
About this role
Role Overview
- First point of contact for customers on branch floor
- Engage with customers in a warm friendly manner with a big smile
- Process customer transactional banking needs
- Update customers personal details and identification
- Assist with general product and service enquiries and recommend solutions
- Help educate customers on online platforms and digital solutions
Requirements
- Genuine desire to help customers
- Previous customer service experience
- Ability to engage and listen to customers
- Fast-paced environment experience
- Resilience and logical approach to problem solving
- Ability to build lasting relationships
Benefits
- Support wellbeing
- Flexibility in roles
- Opportunity to learn and grow skills in Banking