About this role

Run weekly customer check-ins and triage customer issues across product and engineering.
Own CRM hygiene, pipeline reporting, and prepare prospect briefings and demo materials for active deals.
Manage the recruiting pipeline — sourcing candidates, scheduling, and running first screens for non-executive roles.
Coordinate BDR standups, review outbound sequences, and flag coaching opportunities to the CEO.
Build internal automations and AI-powered workflows to eliminate manual, repetitive work across the company.
Be the CEO's right hand at an AI-powered procurement platform building the operating system for the $12T CPG industry.

1.5+ years at an MBB firm (McKinsey, Bain, or BCG — Business Analyst/Associate Consultant level) or top-tier investment banking. Candidates without this experience will not be considered.
2–6 years total experience — pre-MBA profile; no overly senior candidates (>8 years)
Post-MBB operating experience at a startup (Founder, Chief of Staff, Special Projects, or early-stage operator) — must thrive in unstructured environments
AI-native mindset — actively uses ChatGPT, Claude, Zapier, or similar daily to automate and accelerate work
Preferred:
B2B SaaS, supply chain, or CPG industry experience
Comfort with APIs, light scripting (Python/SQL), or no-code automation tools

Business Operations Manager

Key skills