About this role
Role Overview
- Schedules and pre-registers patients for appointments and outpatient visits
- Complete administrative work related to appointment scheduling
- Transcribe external orders from Physician
- Handle high call volumes across multiple locations and departments
- Provide preparation and location information to patients
- Correctly collect and input patient data
- Validate patient insurance and explain benefits
- Manage multiple phone calls and act as a mentor for new hires
- Perform other duties as assigned
Requirements
- High school diploma or equivalent OR (4) years of revenue cycle experience.
- Minimum of (2) years of revenue cycle experience and/or (2) years of contact center experience.
- Must pass the ALTA Language Services Qualified Bilingual Staff Assessment (QBS)
Benefits
- Health insurance
- 401(k)
- Paid time off
- Flexible work arrangements
- Professional development opportunities