SWPF Issue Analyst – Performance Assurance Analyst, Senior Performance Assurance Analyst

Role Overview

• Administers corrective action, self-assessment, and management field observations program(s).
• Acts as subject matter expert and resource for the administration of the site’s corrective action database and Commitment Tracking System (CTS).
• Ensures data/information is correctly entered and maintained and addressed for assigned area.
• Conducts comparative analysis on completed assessments to ensure performance objectives are satisfied, properly completed, and quality standards are met.
• Reviews, processes and closes out assessment reports.
• Ensures findings and opportunities for improvement from assessments are identified and entered into corrective action tracking system.
• Recommends process and/or program improvements.
• Coordinates the facility management field observation (MFO) program.
• Conducts comparative analysis on completed MFO reports.
• Reviews, processes, and closes submitted observations.
• Ensures findings and opportunities for improvement are identified and entered into corrective action tracking system.
• Coaches/mentors others on the use of the MFO system.
• Provides feedback to management.
• Contributes to the development of the annual self-assessment plan.
• Actively supports the Site Tracking Analysis and Reporting (STAR) database through technical assistance and assignment oversite.
• Leads efforts to ensure assigned task completion and maintain records in accordance with Manuals 22Q, CAP-113, S13, 5.514, and PP-AS-1209.
• Contributes to the development of facility performance metrics.
• Generates and/or coordinates the distribution of monthly or periodic key performance indicators or related management reports.
• Prepares reports, presentations, metrics, and/or other materials as required or requested by management which may be critical, time sensitive and/or of significant importance to the organization.
• Leads or facilitates root and/or apparent cause analyses, including those from consequential events to prevent reoccurrence.
• Ensures issues are defined, investigated, cause determined with corrective action developed, assigned and completed/resolved.
• Leads weekly management review team meetings to review and status issues, corrective actions and other similar program items.
• Makes recommendations and influences the direction of identified issues.
• Oversees various functional/operational programs of small to moderate complexity.

Requirements

• High School Diploma/GED or Bachelor's degree and experience in an analytical role comparable to the responsibilities of this position (e.g. corrective action, issue management, financial, risk, audit, LEAN, operational analysis, or applied science) as defined in the job description.
• Must successfully pass necessary Contractor Assurance / Performance Assurance System training for Issues Management.
• Obtain root cause analysis certification as SRMC Training Program within 90 days or as soon as Training Department scheduling allows.
• Preferred Qualifications Bachelor's degree.
• Advanced analytical and problem-solving skills.
• Excellent written and verbal communication skills with the ability to communicate effectively with a wide range of customers in all levels of an organization.
• Extensive experience working at a DOE site, commercial nuclear industry or manufacturing facility.
• Demonstrated analytical and problem-solving skills.
• Strong written and verbal communication skills with the ability to communicate effectively with a wide range of customers in all levels of an organization.
• Root Cause Analysis certification/training.
• Previous experience using Corrective Action Management Systems.
• Proficient with MS Office software such as Word, Excel, PowerPoint.

Benefits

• 401k Retirement Savings Plan – 5% immediate company contribution, additional matching for employee contributions
• Health Insurance & Prescription Drug Program
• Health Savings Account
• Telehealth with BlueCare on Demand
• Dental Coverage
• Vision Coverage
• Flexible Spending Accounts
• Includes 160 hours annual paid time off (accrued monthly), plus 11 paid holidays
• Paid Parental Leave
• Life and Accident Coverage
• Disability Coverage
• Employee Assistance Program
• Tuition Reimbursement