Handling daily remote security service operations
Monitoring and maintaining operations of the security systems
Responding to events and following standard operating procedures to resolve issues
Providing timely updates to stakeholders and upholding confidentiality of information
Maintaining high levels of professional conduct and exercising initiative to improve service

Exemplary customer service skills
Strong communication skills in both written and verbal format
Strong self-motivation and the ability to work unsupervised
Ability to handle multiple tasks and prioritize requests
Basic knowledge of operating systems and office applications
Understanding of security applications is an advantage
Previous experience in customer support, data operations, or service desk is an advantage
Full professional capacity in English; Latvian and French is an advantage

Security Operator

Key skills