Senior Project Manager

Role Overview

• Plan and oversee multiple customer projects to ensure timely completion within budget and scope.
• Designate project resources and monitor progress while keeping stakeholders updated.
• Act as a liaison between Irth’s customers and internal teams to ensure smooth project completion and success.
• Manage changes to the project scope, schedule, and costs using appropriate techniques.
• Provide consistent project updates to stakeholders regarding strategy and progress.
• Manage overall customer relationship and satisfaction during all phases of project execution.

Requirements

• 5-8 years’ experience managing projects in customer-facing implementation roles (remote and onsite) in a technology organization
• Proven track record of working with external customers, as well as with key internal partner teams including Sales, Engineering, and Product Management
• Excellent customer engagement, presentation, and communication skills
• Solid organizational skills and multi-tasking skills, attention to detail, and ability to adapt to process in a quick changing environment; ability to manage multiple projects with multiple resources
• Experience handling escalations at all levels
• A strong understanding of project financials, revenue, cost, and margin is required
• Strong familiarity with project management software tools, methodologies, and best practices
• Experience with creating, maintaining and following a repeatable project methodology
• Willing to work during US Eastern time every day.

Benefits

• Being an integral part of a dynamic, growing company that is well respected in its industry.
• Competitive pay based on experience.