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Bilingual Customer Success Agent – Spanish/English at Freedom Mortgage | JobVerse
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Bilingual Customer Success Agent – Spanish/English
Freedom Mortgage
Remote
Website
LinkedIn
Bilingual Customer Success Agent – Spanish/English
Florida, United States of America
Full Time
3 weeks ago
Visa Sponsor
Apply Now
About this role
Role Overview
Answering inbound and making outbound calls
Responding to customer requests within set timeframes
Delivering an exceptional quality of service to every customer
Providing information and knowledgeable assistance by pulling up loan information
Adhering to schedules, multitasking, meeting deadlines
Working as part of a dedicated team to explain policies and procedures to customers
Building positive and pleasant relationships with customers
Complying with all company policies and procedures.
Requirements
High School Graduate/GED
0-1 Years related work experience preferred
Must be fluent in both Spanish and English.
Benefits
None
Apply Now
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