Supporting commercial processes across the sales lifecycle, including onboarding, contracts, distributor support, and order-to-cash activities
Coordinating with Sales, Customer Services & Distribution, Finance, and external distributor partners to keep operations moving smoothly
Helping troubleshoot operational issues and finding practical solutions
Maintaining accurate information across systems including Salesforce and ERP platforms
Supporting process improvements, system updates, and rollout of new tools or workflows
Creating and maintaining process documentation and standard operating procedures
Assisting Finance with commission verification activities related to distributor operations
Supporting operational readiness for projects like new product launches or system changes

5+ years of experience in an operations, commercial support, or coordination role
Experience working with ERP systems
Strong attention to detail and organizational skills
Comfortable managing multiple priorities in a fast-paced environment
Strong communication and problem-solving skills
Adaptable and resourceful
Experience working with hospitals, healthcare systems, or healthcare operations (nice to have)
Salesforce experience (nice to have)
Bachelor’s degree in business or a related field (nice to have)

Commercial Operations Specialist

Key skills