Digital Marketing Specialist, Klaviyo, Retention

Role Overview

• Manage and optimize Klaviyo email and SMS retention flows including copy, creatives, strategy, execution, and A/B testing
• Support Meta Ads and Google Ads with consistent ecosystem messaging and review generation strategies
• Assist with retention optimization and customer segmentation initiatives

Requirements

• Expert level experience in Klaviyo retention marketing (non-negotiable)
• Strong A/B testing experience
• Experience with email and SMS flows
• Experience with Meta Ads and Google Ads
• Shopify experience
• Strong understanding of customer segmentation and retention strategies
• Ability to work Sydney Time (9 AM to 5 PM)
• Willing to sign NDA and follow strict data privacy compliance
• Comfortable working with secure credential management systems
• Preferred (not mandatory):
• Experience with Zenoti
• Tableau dashboard/reporting experience
• AI implementation experience
• Loyalty program integration experience
• Shopify backend/API integration experience
• Experience with chatbot integrations

Tech Stack

• Tableau

Benefits

• Performance Incentives
• Job Security and Stability
• Paid Training
• Inclusive Culture
• Upskilling Opportunities
• 100% Work-From-Home
• Exceptionally Supportive Team
• Opportunities for Career Growth
• Fun Work Environment
• Holiday & Overtime Pay