Develop strategies to reduce delinquency and improve the customer experience based on data analysis, process mapping and problem diagnostics.
Create and maintain dashboards with operational and financial KPIs, generating insights and action plans to support decision-making and drive results.
Map end-to-end processes, conducting analyses and diagnostics to identify improvement opportunities, with a focus on automations that optimize critical steps.
Implement and monitor operational solutions, ensuring control, oversight and management of results.
Lead strategic projects for the area, acting as the focal point and promoting alignment, negotiation and resolution of frictions with internal stakeholders.

Strong analytical skills.
Bachelor's degree.
Advanced knowledge of SQL and Excel.
Experience analyzing and combining large volumes of data.
Intermediate knowledge of Power BI, Power Query and/or Google Cloud Platform (GCP).
Experience with process mapping and design.
Experience with fraud prevention and/or credit and/or collections workflows.

Dress code: be yourself!
Special discounts on car rentals and purchases of pre-owned vehicles
Gympass
Profit Sharing (PLR)
Health insurance
Dental insurance
Private pension plan
Home office allowance
Allya benefits and discounts network
Life insurance
Food allowance
Meal voucher
Transportation allowance
Localiza University (in-person/online training for your development)
Support program for pregnant employees
Acolher Program with psychological, financial and legal guidance
On-site medical clinics for emergency care
Exclusive employee service center
On-site services at headquarters (gym, nail salon, bank, copy shop and cafeteria)
Open-plan work environments

Senior Fraud Prevention Strategy Analyst

Key skills