Leading the transition of managed services projects, confirming seamless integration and delivery
Designing and implementing automation frameworks to enhance system efficiency and reduce manual tasks
Overseeing data transformation processes to provide actionable insights and support business transformation initiatives
Managing offshore teams to optimize project resource allocation and performance
Developing and executing strategic project plans, including risk management and resource management
Facilitating continuous process improvement to drive operational excellence and innovation
Utilizing data analytics and predictive modeling to inform decision-making and strategic planning
Coordinating with stakeholders to identify digital opportunities and implement automation solutions
Providing coaching and feedback to develop high-performing teams and foster a culture of inclusion
Applying analytical thinking to solve complex problems and drive business transformation initiatives

At least a Bachelor's degree
At least 6 years of experience
Leveraging automation framework design and development skills
Utilizing data architecture and data-driven insights
Managing offshore teams with efficiency and effectiveness
Demonstrating proficiency in Microsoft Power Apps, Power BI, Claude code, AI tools, and Azure
Excelling in strategic questioning and problem-solving
Innovating processes for continuous improvement and transformation
Leading complex projects with a focus on client support and advisory services

Senior Manager – Global Managed Services Transition Team

Key skills