Administer health, welfare, retirement, and wellness programs for U.S.-based employees.
Process benefits transactions and ensure accuracy and integrity of employee benefits data.
Coordinate with vendors, Payroll, People & Culture, and internal stakeholders to support benefits administration activities.
Support annual open enrollment activities including employee communications, system testing, education sessions, and issue resolution.
Serve as the primary point of contact for employees and managers regarding leave-related inquiries and processes.
Monitor leave cases from initiation through return-to-work while ensuring timely follow-up and communication.
Maintain accurate, audit-ready documentation and records related to benefits and leave administration.
Identify opportunities for process improvement, operational efficiency, and enhanced employee experience.

Bachelor’s degree in Human Resources, Business Administration, or related field, or equivalent combination of education and experience.
5–8 years of progressive experience in benefits administration, leave administration, HR operations, or total rewards support.
Strong knowledge of U.S. employee benefits programs, leave administration practices, and compliance requirements.
Experience working within a vendor-supported leave administration model preferred.
Experience utilizing HRIS, case management, and benefits administration systems such as SuccessFactors and ServiceNow.
Strong analytical, organizational, and problem-solving skills with exceptional attention to detail.
Excellent communication and interpersonal skills with the ability to handle sensitive and confidential information professionally.
Proficiency with Microsoft Office applications including Excel, Word, PowerPoint, and Outlook.
CEBS, PHR, SHRM-CP, or related certification preferred.

Benefits Specialist

Key skills