Owns overall client satisfaction and the ongoing growth and evolution of client relationships by ensuring successful delivery of work and cultivating strong partnerships
Responsible for managing a portfolio of accounts
Provides leadership and direction to cross-functional teams focused on delivering value and ensuring quality
Engage with executives, manages client expectations, reinforces value, and identifies cross-sell opportunities
Effectively manages all commercial aspects of the client relationship, including contracts, pricing, profitability, and internal revenue and profit forecasting
Accurately plans and forecasts revenue growth to achieve net revenue and margin targets
Develops and drives growth and account plans, processes, and strategies that improve results for clients while expanding the account portfolio
Works closely with the growth team to develop proposal and presentation content and strategies for new business opportunities
Proactively ensures a highly engaged team staffed with top talent.

Minimum of 8 years of experience in a digital agency or consulting environment
Experience across a broad spectrum of digital consulting, including strategy, technology advisory, development, and design
Strong relationship and client management skills
Experience in account planning and strategic development
Ability to lead both internal and client-facing teams
Strong business acumen with the ability to develop and manage budgets, forecasts, and pro forma models
Exceptional written and verbal communication skills, including presentations and client engagement
Ability to multitask and thrive in a fast-changing environment
Strong attention to detail with a proven ability to meet high expectations consistently
Advanced proficiency in Microsoft Word, Excel, and PowerPoint.
Fluent in English and Dutch.

Coaching and personal guidance
Excellent development and career growth opportunities
A competitive salary with attractive secondary employment benefits
A dynamic and enjoyable work environment where hard work and teamwork go hand in hand with having fun together

Client Partner

Key skills