Key skills
CollaborationCustomer SuccessAccount ManagementSales
About this role
Role Overview
- Act as a strategic advisor and technical expert for partners
- Bridge the gap between sales strategy and customer success
- Translate partner requirements into scalable approaches
- Guide partners through their journey with Xero from initial design to implementation
- Develop customised product demonstrations for partners
- Present at industry events to educate the community
Requirements
- Deep operational experience within an accounting or bookkeeping firm
- Ability to lead technical discovery in complex environments
- Ability to translate intricate technical concepts into clear stories
- Natural problem-solving skills, especially in diagnosing technical hurdles
- Enjoy collaboration across sales, marketing, and product teams
- Background in pre-sales, technical account management, or professional services is a plus.
Benefits
- Flexible hybrid working model
- Purposeful collaboration in modern office spaces