Support day-to-day website content implementation using Contentful, aligned to trading plans and priorities
Deliver trade-led campaigns across our websites, managing timelines, briefing creatives and tracking performance
Own the end-to-end homepage process, from briefing imagery and copy through to executing onsite updates
Ensure a consistent trading narrative across all onsite touchpoints to drive engagement and conversion
Work closely with Product and UX teams to roll out new features and improve the customer journey
Contribute to A/B testing ideation to continuously improve customer understanding and onsite performance
Conduct quality assurance checks to ensure accuracy, accessibility, consistency and brand alignment
Update promotional pages in line with the trading calendar to support key commercial moments
Collaborate with Operations, Customer Service and Legal teams to maintain key pages such as FAQs and terms and conditions
Lead the setup and maintenance of non-category specific PLPs, supporting category updates where needed
Support daily site audits to ensure content, links and assets are accurate and compliant
Work with senior stakeholders to optimise navigation and search functionality, staying ahead of customer and market trends
Monitor competitor activity to identify new ideas and opportunities to improve engagement and conversion

You have experience in eCommerce operations, content production or campaign delivery
You’re commercially minded and understand how digital activity drives revenue
You’re confident using data and reporting tools to inform decisions
You’re organised, detail-focused and comfortable managing multiple priorities
You enjoy working cross-functionally and building strong working relationships
You’re proactive, take ownership and enjoy finding better ways of doing things

💸 Competitive Pay & Bonuses: Plus generous pension plans, staff discounts, and share schemes.
💆🏾‍♀️ Wellbeing First: Private healthcare (UK), dental, life insurance, mental health support, and dog-friendly offices.
🏖️ Flexible Working & Time Off: Generous holidays, hybrid working (unless specified otherwise, 2 days a week in the office), and opportunities for international working.
📈 Career Growth: Learning allowances, coaching, and development programs.
🤝 Recognition & Giving Back: Regular awards, charity support, length of service awards, and volunteering days.

eCommerce Production, Campaign Coordinator

Key skills