To represent the company to clients, potential clients and introducers of clients at the standard necessary and to develop the business in accordance with strategic and financial objectives.
To provide comprehensive administrative support to a team of investment managers.
Participation in all aspects of client reporting, including periodic valuations, ad-hoc transactions and performance monitoring.
Resolve queries from clients either by telephone or letter, with the assistance of qualified members of your team.
To maintain the highest standards of compliance in keeping with the company’s obligations to clients, counterparties and the regulator.
To adhere to the culture of compliance adopted throughout the company.
To reflect company policy in service levels and to maintain all necessary records in the event of any material deviation.
To provide the necessary back-up when the usual dealer is absent (once fully trained and assessed as competent).
To develop own professional expertise through on the job training, formal training and professional qualifications.
To ensure that they familiarise themselves and abide by the company’s value statement and policy with regard to TCF (Treating Customers Fairly).
To ensure that they familiarise themselves and abide by company policy on Client Data Security.
To ensure that they are fully familiar with the company’s Anti-Money Laundering regulations and that they comply with these.
To be fully familiar with the company’s complaint handling procedures.
To carry out any other duties as may reasonably be required.
To be fully familiar with Health & Safety Policy rules and regulations.
To maintain compliance with the honesty and integrity, training and competence and financial soundness requirements of the Fit and Proper Test for Approved Person (FIT) and all Principles applying to approved persons in the Statements of Principle and Code of Practice for Approved Persons (APER).
Requirements
A team player with a client-focused approach;
Good organisational skills and ability multi-task and meet deadlines;
Numerate and comfortable working with IT applications and processing data.
Excellent attention to detail
Self-starter who can work to your own initiative.
Inquisitive with a ‘can do’ attitude to learning and enjoys developing new skills;
A people person who is a good communicator, both oral and written.
A desire to study for professional qualifications.