Key skills
AISaaS
About this role
Role Overview
- Own the customer inbox
- Investigate bugs end-to-end
- Work the queue with engineering
- Close the loop with customers
Requirements
- B2B SaaS support for non-technical end users
- Strong written communicator
- Comfortable working with AI tools
- Organized in a queue-driven environment
- Patient and empathetic
Benefits
- Health insurance
- Professional development opportunities
- Flexible working arrangements