Responsible for the creation of Scope of Work (“SOW”)
Collaborates with all agency teams to establish effective project plans, staff plans, forecast upcoming work and allocate resources
Manages effective, efficient workflow of all projects on assigned accounts
Develops timelines and advises on estimates; manages projects to remain on time and budget; flags timing and budget concerns to course correct
Schedule and lead project kick-off meeting (as it relates to schedule, job level, folder structure and location, SOW, creative assets, etc.)
Work with internal team to define program requirements and system specifications. Work with client on as-needed basis
Initiate and conduct formal internal review meetings to secure creative approvals
Initiate and conduct formal team status meetings, document risks and issues for internal purposes
Maintain daily communications with team members on all projects
Work closely with the team to determine and understand daily project status
Ensure that issues and risks are anticipated, identified and properly escalated and resolved. Seek final resolution on all issues so projects do not stall or fall out of scope without warning
Conduct internal copy/layout reviews with core team and ensure all assets are routed internally, with specific attention to required creative and proofreading approvals
Ensure adequate amount of time, whenever possible, for the routing and review of materials
Facilitate presentations and review of final asset with client and provide recommendations pertaining to budget, timing, production, etc.
Identify out-of-scope activities
Manage the financial tracking process for the project (create job status report, attend accounting meetings, maintain the estimate by reallocating hours as necessary, flag overages, identify delays that may affect budget, etc.)
Takes ownership of and enforces agency processes by providing meaningful feedback to all teams
Analyzes and recommends process improvements to enhance efficiency, including systems and/or software recommendations
Tactful, yet assertive communication style; able to foster positive relationships with agency teams
Provides meaningful performance input for other employees in all departments
Maintains a high level attention to detail
Maintains a professional and positive attitude
Seeks out additional opportunities to expand experience and cultivate expertise
Performs other duties as assigned
Requirements
Bachelor’s Degree required
2-5 years project or account management experience in Pharma agency environment
Experience with timeline development and budget management required
Ability to establish and build productive relationships with diverse personalities
Must be self-motivated, professional, detail-oriented and possess excellent communication skills
Comfortable working under pressure within tight deadlines while maintaining a positive attitude
Must have an enthusiastic desire to continuously learn, evolve and innovate
PC, MS Office Suite software experience required
Workfront and Jira experience required
Benefits
You will receive a 401K plan with an employer match contribution up to 4% (immediately vested)
Life insurance
Disability coverage
Medical, dental, and vision plans
Enjoy flexible working arrangements, including hybrid and remote work
Option to work from anywhere across the globe two weeks each year
20 vacation days plus one personal well-being day
Recognise 9 public holidays
Gifted end-of-year holidays
Early Summer Friday finish in June, July, and August
Access free counselling through our employee assistance program
Personalized health support
Enhanced maternity, paternity, family leave, and fertility policies
Continuous opportunities to professionally develop with on-demand training
Support and global mobility opportunities across the business