Project Planning and Execution: Develop and manage a high-volume portfolio of implementations, upgrades, and maintenance projects ensuring they are completed on time and within budget.
Risk Management: Proactively identify and manage project risks. Develop and implement risk mitigation plans.
Stakeholder Management: Build and maintain strong relationships with key stakeholders. Engage with key stakeholders to understand their requirements, providing expert advice on grant management strategies and product capabilities.
Customer Collaboration: Work directly with customers to define and document high-level business requirements and detailed requirements. Align customer goals with product functionality, managing customer expectations about product capabilities and enhancements.
Cross-functional Collaboration: Participate in cross-functional team activities, including requirements gathering and business process modeling.
Technical Leadership: Guide technical teams in developing and implementing system configuration, customizations, and enhancements to deliver specified business outcomes. Assist in designing end-user interfaces specific to client programs.
Quality Assurance and Control: Lead the quality assurance process and oversee the quality control process to ensure all solutions meet rigorous standards before client review.
Testing and Validation: Develop and oversee functional and user acceptance testing to ensure the final product operates according to contract specifications.
Documentation and Reporting: Track business operational metrics, including capacity modeling and implementation efficiency. Maintain comprehensive project documentation and provide regular progress reports to both internal and external stakeholders.
Requirements
Bachelor’s degree in Business Administration, Computer Science, Project Management, or a related field (preferred).
1–3 years of project management experience, ideally within a SaaS or technology environment.
1+ years of experience with tools like Azure DevOps, Jira, Visio, LucidChart, or Figma.
Proven ability to manage small
to medium-scale projects and deliver under tight deadlines.
Experience in client-facing roles, managing stakeholder expectations effectively.
Strong analytical and problem-solving abilities, with a knack for transforming client needs into actionable plans.
Proficiency in Microsoft Office and familiarity with project management tools.
Excellent communication and interpersonal skills to engage with diverse stakeholders.