Design and lead implementation of a forward-thinking technology strategy that aligns with the organization’s mission and long-term goals.
Champion a culture of innovation by identifying and piloting emerging technologies—including AI, machine learning, and automation—to enhance internal operations and client services.
Serve as a visible technology leader across the organization, engaging with teams to understand their needs and championing technology solutions that enhance their work.
Serve as a strategic partner to the management team, translating organizational needs and client service offerings into transformative technology initiatives.
Evaluate and optimize the organization’s technology ecosystem to improve scalability, interoperability, and operational efficiency across departments.
Assess and rationalize the existing tech stack to reduce redundancy and support long-term operational growth.
Lead efforts to ensure successful adoption of enterprise platforms through thoughtful change management, training, and documentation.
Lead digital transformation initiatives that modernize workflows, improve collaboration, and elevate client engagement and service offerings in alignment with the organization’s impact-driven mission.
Establish IT governance frameworks and policies that support agility, innovation, and responsible technology adoption.
Oversee optimization and integration of enterprise platforms and other core systems in close collaboration with the MSP.
Ensure the MSP delivers high-quality, secure, and scalable IT services, including infrastructure management, helpdesk support, and cybersecurity monitoring.
Maintain business continuity and disaster recovery plans and ensure compliance with data privacy regulations and client specific security requirements.
Develop and manage the technology budget, ensuring strategic investments in innovation, AI, and digital capabilities deliver measurable value.
Lead procurement and vendor management, including sourcing and negotiating with technology partners that offer cutting-edge, scalable, and mission-aligned solutions
Requirements
10+ years of progressively responsible experience in technology leadership, including 5+ years in a senior role (e.g., Director, VP, or equivalent).
Proven ability to develop and execute technology strategies that drive innovation, align with business goals, and transform service offerings.
Exceptional leadership, communication, and change management capabilities, with the ability to influence stakeholders at all organizational levels.
Strong experience managing outsourced IT services or MSPs, including contract negotiation, vendor performance, and service delivery oversight.
Demonstrated expertise in data governance, analytics, and AI/ML tools to support decision-making and impact measurement.
Proven financial acumen, including managing technology budgets, evaluating ROI, and leading procurement and vendor management.
Deep commitment to social impact and strong alignment with the organization’s mission and values.
Bachelor’s degree in a relevant technical field preferred; advanced degree or relevant certifications a plus.
Tech Stack
Cyber Security
Benefits
Remote-First Approach
Flexible & Generous Time Off
100% employer-paid options for medical, dental, and vision coverage for you, with employer contributions toward dependent coverage
Employer-paid short
and long-term disability and life insurance
Employer contribution of up to $850 to your Health Savings Account
Flexible Spending Accounts (FSA, DCFSA and Commuter)
Initial home office stipend of $550, with $250 provided annually thereafter
$110/monthly cell phone and home internet stipend
13 weeks paid parental and medical leave
Annual discretionary bonus based on both company performance and individual performance
Up to $500 annually to invest in your mental, emotional, and physical well-being
Access to curated learning opportunities and team-based growth experiences to support the professional development of our team