Senior Program Manager – Universal Inventory, Network Automation

Role Overview

• Drive the Universal Inventory Initiative from Vision to Impact
• Define and communicate the Universal Inventory vision, roadmap, and strategic priorities to align stakeholders across engineering, network operations, CIO, and AI/ML teams on what gets built and when
• Orchestrate cross-functional execution across multiple departments and external partners, coordinating software engineers, network specialists, data engineers, and product teams to remove blockers and maintain momentum
• Establish data governance standards and quality frameworks to ensure inventory accuracy, completeness, and accessibility—creating the clean data foundation that powers predictive maintenance, automation, and AI/ML initiatives
• Partner with network operations, automation teams, and business leaders to understand their needs, drive adoption of Universal Inventory, and ensure the system solves real operational problems
• Manage program health, track milestones and deliverables, and provide regular status updates to executives and leadership—identifying risks early and escalating when needed
• Present program progress, business impact, and key decisions at steering committees and leadership reviews, translating technical complexity into executive insights
• Oversee program budget, resource allocation, and capacity planning across teams that don't report directly to you, building the business case for continued investment
• Track metrics that matter—how inventory quality reduces MTTR, enables faster automation, improves ML accuracy, reduces outages, and drives cost savings
• Navigate technical complexity, legacy system integration, and organizational change to keep the program moving forward
• Enable team success by removing friction, providing clarity on priorities, advocating for resources, and creating conditions for execution

Requirements

• Bachelor's degree in Computer Science, Engineering, or related technical field, or equivalent relevant experience
• 8+ years of program or project management experience in telecom, IT, or network operations environments.
• Deep understanding of telecom network systems, data flows, and operational complexity (RAN, core network, inventory systems, OSS/BSS)
• Strong understanding of network data modeling, APIs, and data pipelines—credible in technical conversations with engineers about architecture, feasibility, and integration
• Advanced influence, stakeholder management, and cross-functional leadership skills to drive program momentum
• Advanced communication and presentation skills—comfortable presenting to executives and steering committees, with a demonstrated ability to translate technical complexity and system limitations into business risk narratives that resonate
• Proven track record leading transformational programs from strategy through execution and adoption at scale
• Strong problem-solving skills that turn complex business challenges into viable technical solutions
• Great-to-haves Experience implementing or managing inventory systems like Netcracker, Circuit Vision, or AMDOCS. You've been in the trenches with enterprise inventory platforms and know their strengths and limitations
• Deep familiarity with TMF standards.

Benefits

• Comprehensive total rewards package highlighting competitive salary and bonus structures
• Minimum 3 weeks of vacation
• Flexible benefits plan to meet the needs of you and your family
• Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
• Generous company matched pension and share purchase programs
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunities to develop your skills
• And much more …