Program Manager, Strategic Marketing (KOL Management) - remote

Stryker is a leading medical technology company, and they are seeking a Program Manager for Strategic Marketing focused on KOL Management. This role involves evolving and executing the Customer Excellence strategy for the Upper Extremities division, aligning leadership around surgeon engagement activities, and managing surgeon consultant relationships.

Responsibilities:

• Partner with Strategic Marketing (KOL), cross-functional leaders, UE executive leadership, and cross-divisional teams to align surgeon management strategies
• Collaborate across Stryker divisional leadership to develop and execute cohesive surgeon engagement strategies
• Support SAB, Hardware Advisory Board, and Digital Advisory Board meetings, including attendee coordination and agenda development aligned to UE strategic priorities
• Own the communication strategy for surgeon engagement, ensuring consistent messaging and podium alignment
• Lead KOL management for Upper Extremities, overseeing all surgeon consultant relationships and engagement activities
• Qualify, evaluate, and onboard surgeon consultants through in-person engagement, feedback sessions, and the Thought Leader proposal process, in partnership with key sponsors
• Advance customer engagement initiatives by developing KOL communication strategies across the shoulder arthroplasty market, informed by deep clinical and market expertise
• Ensure brand alignment, compliance, and regulatory adherence while proactively identifying and resolving complex, high-level project challenges

Requirements:

• Bachelor's degree
• Minimum 8 years of experience
• MBA
• Minimum 5 years medical device or marketing/sales experience