Oversee fraud management, risk control, and compliance operations.
Define risk appetites and build/optimize risk models.
Ensure trademark protection and lead a team of specialists to mitigate risks.
Actively identify signs of fraud and implement countermeasures.
Utilize data-driven approaches to build and evaluate risk scoring models.
Leverage data and analytical tools to detect fraud patterns and propose measures.
Establish a framework for audits to review model effectiveness and processes.
Detect, investigate, and mitigate trademark infringement issues on E-commerce platforms.
Collaborate with teams to resolve violations and enforce compliance standards.
Proactively research regulations to enhance processes related to infringement.
Lead a team and manage projects related to Fraud, Risk, or Compliance.
Act as an internal advisor on risk management and fraud prevention strategies.

Minimum 3 years of experience in Fraud Management / Risk / Compliance, preferably in E-commerce, Fintech, Payment, or Cross-border trade.
Strong knowledge of fraud detection, KYC, payment risk, order review, and trademark/IP compliance on Ecommerce platform.
Proficiency in data analysis (SQL, Python, Power BI) and fraud monitoring tools is a plus.
Excellent problem-solving and decision-making skills in fast-paced, high-pressure settings.
Excellent communication and cross-functional collaboration skills.
Professional certifications (e.g. Fraud Risk Management, Certified Fraud Examiner (CFE), FRM, CFA, Cybersecurity) would be advantageous.
Experience in risk management at e-commerce/platform companies (Shopee, Grab, Be, Shopify, GHTK, etc.) is a strong plus.
Previous experience in team management is a plus.
Proficiency in English (both verbal and written).

Competitive monthly NET salary, transparent and fully take-home
Up to 16 months’ salary per year, including a 13th-month salary, quarterly incentives, and annual performance bonuses.
24 remote working days per year, enabling a healthy work–life balance
12 days of paid annual leave, in addition to public holidays
Flexible working hours, Monday to Friday – weekends are fully yours
Annual health check-ups
Social insurance coverage in compliance with Vietnamese labor regulations
Company-sponsored sports clubs to support both physical and mental well-being
Regular company trips and team bonding activities
Clear and accelerated career development and promotion pathways
Work in a modern, open, and empowering environment where individuality is respected and potential is nurtured

Senior Fraud & Risk Specialist – Sub-lead

Key skills