Interline & Partnerships Executive

Role Overview

• Own the commercial contribution, cost saving performance and load factor outcomes for assigned interline, freighter and trucking accounts in line with the Network targets.
• Act as single point of accountability for assigned interline/freighter/trucking suppliers for commercial matters (contract, scheduling, rates negotiations, invoicing, long-term planning, contractual performance).
• Ensure strong collaboration with Commercial Management teams to drive decisions to utilise outsourced suppliers to feed IAGC green capacity.
• Sourcing the most effective outsourced capacity for IAGC to expand its network reach from/to offline destinations whilst ensuring effective cost control management.
• Own day to day account problem solving for revenue and billing impacting issues both internally and with the supplier.
• Establish and lead a structured governance cadence with assigned suppliers to review performance and contract adherence.
• Establish and lead quarterly business reviews with internal stakeholders ensure revenue and cost performance are on target.
• Monitor partner performance using dashboards and market data information, identifying cost pressures, risks and mitigation actions to drive utilisation opportunities and close actuals vs target gaps.
• Support on transformation projects, focusing on new initiatives outside of BAU to meet and exceed transformation targets.
• Own the monthly invoicing governance of trucking suppliers and freighters, ensuring accurate audit of invoices and close collaboration with Finance to resolve overcharging or billing disputes.
• Own the seasonal/monthly/weekly schedule and rates delivery across all assigned suppliers, and ensure proactive communication across all key internal stakeholders.
• Deliver weekly and monthly reporting on performance, keeping the business informed of performance and action plans.
• Act as escalation point for performance, commercial and systems issues.
• Work together with Integrated Planning team at ensuring cross-team collaboration for tactical changes affecting outsourced suppliers, and sourcing and utilising the right capacity for recoveries.
• Deliver internal and external (supplier) process improvement initiatives, to drive operational efficiency and service performance.
• Represent IAG Cargo professionally with external partners and internal stakeholders, when required.

Requirements

• Strong commercial acumen with experience delivering revenue, cost and performance results.
• Experience in account ownership and supplier management.
• Proven analytical capability with experience using data to influence decisions.
• Experience working across international stakeholders.
• Excellent communication skills.
• Adaptability and flexibility.
• Fluent in using PowerPoint for story telling to both peers and senior management.
• Ability to prioritise when faced with multiple issues and flex workload on the day.

Benefits

• A hybrid environment with 3 days a week in the office and two from home.
• Access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways and group airlines.
• Up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.
• Flexible bank holiday policy
• Individuals not on shift have the flexibility to swap the statutory public holidays, with the days you choose to take off instead.
• Access to LinkedIn learning and Rosetta Stone Language courses.
• Free onsite gym facility as well as access to the UNMIND app and a community of Mental Health First Aiders.
• Access to discounts on Apple, Cinema tickets and loads of other goodies through Perks at work.