Lead and deliver full-lifecycle UKG WFM implementations, upgrades, and post-go-live support engagements, owning both functional configuration and technical design
Gather, analyze, and translate complex client business requirements into scalable WFM solutions covering timekeeping, scheduling, accruals, and attendance
Design, develop, and maintain system integrations between UKG WFM and third-party platforms (HRIS, ERP, payroll) using REST/SOAP APIs or Dell Boomi
Serve as a subject matter expert (SME) and escalation point for functional configuration issues, data mapping, and integration troubleshooting
Collaborate with client stakeholders, project managers, and cross-functional teams to ensure on-time, on-budget delivery
Mentor junior consultants, conduct peer reviews, and contribute to the development of internal delivery accelerators and best practices
Support pre-sales activities including solution scoping, effort estimation, and client-facing presentations

5+ years of hands-on experience implementing or supporting UKG Pro WFM (Dimensions) or UKG Ready / Workforce Central.
Demonstrated techno-functional expertise across core WFM modules: Timekeeping, Advanced Scheduling, Accruals, Attestation, and Leave Management
Proven experience with system integrations using one or more of the following: RESTful / SOAP API development and configuration
Dell Boomi AtomSphere (design, deployment, and troubleshooting of integration processes)
Proficiency in SQL, data analysis, and working with large workforce datasets
Strong understanding of HR, payroll, and labor compliance processes
Excellent client-facing communication skills with the ability to present to both technical and executive audiences
Bachelor’s degree in information systems, Human Resources, Business, or a related field (or equivalent experience)

WFM Techno-Functional Consultant

Key skills