Lead and optimise operations across all Sweden clinics, improving efficiency, quality, and financial performance against defined KPIs.
Own Sweden P&L, delivering against budget, forecast, and profitability targets while maintaining high standards of care and compliance.
Implement standardised operational processes and performance metrics aligned with global frameworks.
Build, mentor, and lead high-performing teams including Area Leaders, Lead Doctors, and clinic support staff.
Strengthen collaboration with global and dotted-line teams (Medical Excellence, Operations, Customer Support, Facilities, People Partners, Talent Acquisition, Demand and Marketing).
Develop and execute the Sweden market strategy in line with Neko Health’s global objectives.
Drive sustainable growth through new clinic openings, market expansion, and member acquisition initiatives in close partnership with Marketing.
Ensure full compliance with Swedish healthcare regulations and local governance requirements.
Champion a member-first culture, using feedback and insights to continuously improve the end-to-end member experience.

Proven experience in a Country Manager, General Manager, or equivalent senior leadership role within a high touch consumer-facing, membership or subscription-based business.
Demonstrated ownership of full P&L responsibility with a track record of driving profitable growth.
Strong operational leadership experience, including multi-site management and process optimisation.
Excellent people leadership skills with experience leading diverse, multidisciplinary teams.
Exceptional communication and stakeholder management skills, with the ability to operate effectively in a matrixed organisation.
Experience working in highly regulated environments with accountability for compliance.

Country Manager

Key skills