Be on the front-lines and ensure our customers increase the safety, efficiency, and sustainability of their operations with our IoT platform.
Manage the deployment of Samsara technology to large-scale US Public Sector customers.
Create launch plans and a roadmap to increase product usage.
Track implementation progress, participation, product adoption, and account health.
Run training sessions, demonstrate Samsara’s technology, and work through challenges with customers.
Juggle multiple customer engagements in parallel and work cross-functionally.

6+ years of experience in a senior Customer Success, account management, or strategic consulting role
Experience supporting or working with technical products
Excellent consultative skills with experience in end to end system implementations
Proven track record of building trust and communicating effectively with a wide variety of stakeholders
Diplomacy, tact, and poise under pressure when working through customer issues
Bachelor’s degree from a 4-year institution

Strategic Implementation Consultant – Public Sector

Key skills