Client Service Specialist

Role Overview

• Focus on functions and responsibilities designed to improve and enhance workflows, timeliness, and client responsiveness
• Provide dedicated and important support in the overall Client experience
• Work as part of a Team that cares for the clients’ needs

Requirements

• 3-5 years of applicable job experience required
• Strong attention to detail
• Positive, can-do attitude
• Self-motivated, flexible and disciplined
• Ability to work independently as well as in team environment
• Excellent verbal and written communication skills
• Strong organizational skills
• Proficient with Microsoft Office products, required
• Prior experience in broker agency or benefit administration firm, preferred
• Familiarity with insurance carrier websites, preferred
• Proven track record in customer service; preferred
• Bachelor’s Degree, preferred
• Familiarity with database applications, a plus
• Familiarity with Employee Navigator, a plus

Benefits

• health, pharmacy, long and short-term disability, vision, dental and other insurance solutions
• reimbursement of job-related expenses per the company policy
• employee perks and discounts
• health, wellbeing, retirement, and other financial benefits
• paid time off
• overtime pay for non-exempt employees
• robust learning and development programs