Manager, Client Service
Smithfield, New Hampshire, United States of America
Full Time
5 days ago
No Visa Sponsorship
Key skills
Communication
About this role
Role Overview
- Drive and implement various brokerage processes
- Develop and implement a world-class digital service model
- Collaborate with business partners and tech developers
- Analyze and improve client service and communication models
- Gather external feedback for process improvements
Requirements
- 5+ years Brokerage Operations and/or Service experience in the financial services industry
- Client facing experience highly preferred
- Strong customer service orientation
- Series 7 required
- Series 63 preferred, required to obtain within 60 days
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development