Director – Strategic Market Solutions Program Management

Role Overview

• Provide oversight for key partnership workstreams, including contract coordination, implementation timelines, milestone tracking, and issue resolution
• Coordinate across Legal, Finance, Product, and Commercial teams to align priorities, manage dependencies, and support timely decision-making
• Translate partnership and commercial priorities into structured project plans, actionable timelines, and stakeholder-ready updates
• Manage coordination of invoicing and commercial operations activities with Finance Operations to support consistency, accuracy, and timely execution
• Own the monthly OSP reporting process, consolidating inputs, tracking action items, and preparing clear updates for senior stakeholders
• Manage budget tracking and financial planning activities, including forecast coordination, variance monitoring, and follow-up on open items
• Develop board and leadership materials that clearly communicate program status, risks, dependencies, and key decisions
• Oversee contract lifecycle workstreams and renewal coordination, ensuring timelines, approvals, and documentation remain on track
• Manage Terms of Use and related customer documentation updates, including version control, stakeholder review, and implementation readiness
• Oversee pricing operations projects, including coordination of fee changes, approval workflows, and rollout planning
• Coordinate customer communications related to pricing, contractual updates, and operational changes, ensuring accuracy and alignment across teams
• Manage quarterly financial review preparation and invoicing planning, with focus on issue tracking, timeline management, and follow-through
• Oversee cross-functional delivery of product enhancements and registry integrations, with clear plans, milestones, and readiness checkpoints
• Serve as the senior coordination point across Product, Legal, Finance, and Commercial teams to manage risks, escalate blockers, and keep initiatives progressing
• Drive structured execution of pricing, billing, and commercial operations initiatives through strong planning, governance, and stakeholder management

Requirements

• 10+ years of experience in project management, program management, business operations, or related strategic execution roles
• Demonstrated success managing complex cross-functional initiatives with multiple stakeholders, dependencies, and deadlines
• Strong understanding of governance, project planning, budget tracking, risk management, and operational execution
• Experience partnering effectively with senior stakeholders across Legal, Finance, Product, and Commercial functions
• Strong analytical, financial, and executive communication skills, with the ability to translate complexity into clear action plans
• Exceptional organizational, stakeholder management, and program governance capabilities

Benefits

• Equal employment opportunity
• Diversity and individuality cultivation